Scripts you can use as a Community/Property management company
Have you formalized documents your employees can use as portfolios or on-site managers?
We’ve compiled a list of documents that can be used as scripts that you can copy and use with your workforce as they navigate the multiple scenarios that may play out. To use these scripts, please make a copy of the Google document and edit as you deem necessary. Please note these are standardized templates and are not meant to be a uniform tool. It’s important to customize this for your own needs.
- Debt Call Center Script
- Board Agenda
- Debt Collection license
- Debt Letter
- Educational Seminar
- County Program
- Managing homeowner requests
- Referral campaigns
- Employee Retreats
- De-escalation tips
- Violation letter
